Terms of Service

These terms govern the purchase and use of tickets and related products from this store. By placing an order you agree to them.

1. Tickets

Each ticket admits one person to the specified event, on the specified date, subject to the terms of the venue and event organiser. Tickets are delivered electronically as a mobile e-ticket with a QR code after payment is confirmed.

2. Entry and identification

Entry is granted on scan of a valid QR code. VIP packages and some premium tickets require photo identification matching the name on the order. Entry may be refused where these conditions are not met, without a refund.

3. Resale and transfer

Tickets, and in particular VIP packages, may be non-transferable. Reselling a non-transferable ticket may invalidate it. Buy only from authorised channels.

4. Event changes

Line-ups, timings, seating allocations and venues may change. Where a change is material (such as a cancellation), our Refund Policy applies.

5. Conduct and venue rules

Attendees must comply with venue security, age restrictions, and prohibited-item rules. Failure to comply may result in refusal of entry or removal without refund.

6. Pricing and payment

All prices are shown in GBP and include applicable taxes unless stated. We reserve the right to correct pricing errors before dispatch of your e-ticket.

7. Liability

To the extent permitted by law, our liability is limited to the face value of the tickets purchased. We are not liable for indirect losses such as travel or accommodation costs.

8. Contact

Questions about these terms can be sent via our contact page.