Contact

Need a hand with an order, an e-ticket, or a VIP package? We're here to help.

Email

Send us a message at support@asaprocky.vip and include your order number if you have one.

Response time

We aim to reply within 24–48 hours. For events happening within the next 72 hours, mark your message URGENT in the subject line and we'll prioritise it.

Before you write

Many questions — ticket delivery, wallet, seating, VIP inclusions, refunds — are answered on our FAQ page.