FAQ

When and how do I get my ticket?

Immediately after payment your e-ticket is emailed to you with a QR code. No printing needed — show it on your phone at the door.

Can I add it to Apple Wallet or Google Wallet?

Yes. Your mobile ticket can be added to Apple Wallet or Google Wallet so it is ready offline at entry.

Are seats numbered?

It depends on the category. GA is standing. Cat 1–3 are seated and auto-assigned within your chosen zone; every seat has a clear view of the stage. VIP packages include premium reserved seating as described on each package.

What is included in the VIP packages?

Each VIP tier lists its own inclusions on the event page — from early entry and commemorative laminates up to backstage tours, the VIP Club Lounge and premium front-rows on the Ultimate package.

Can I resell or transfer my ticket?

Standard tickets may be transferable, but VIP packages are typically non-transferable and require photo ID matching the buyer at entry. See our Terms.

What if the event is cancelled or moved?

Cancelled shows are refunded automatically at face value. Rescheduled shows keep your ticket valid for the new date. Full details in our Refund Policy.

Is there an age limit?

Age policies are set per venue. Under-16s usually need to be accompanied by an adult. Check the specific venue rules before travelling.

Still need help?

Reach us any time via the contact page.